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impact suite trainings

Crisis Communication and Media Management

Crisis Communication and Media Management

This specialized training prepares key personnel to manage communication effectively during school crises, protecting both information integrity and institutional reputation. The program covers crisis communication planning, media relations protocols, stakeholder communication strategies, and social media management. Participants learn to coordinate consistent messaging and maintain community confidence through transparent, professional communication.


An image of a handfull of school administrators and teachers sitting in an auditorium. They are smiling and look eager to do their work.
An image of a handfull of school administrators and teachers sitting in an auditorium. They are smiling and look eager to do their work.
An image of a handfull of school administrators and teachers sitting in an auditorium. They are smiling and look eager to do their work.

Who is this training for?

Target Audience: Administrators, Communications Staff, Emergency Response Team Members

Time:

30 min

What will you learn?

Impact Suite’s K–12 learning solutions strengthen school safety, expand professional development, and foster supportive learning environments. Explore the slide titles below for a snapshot of the content.

  1. The Communication Crisis Reality and Legal Foundation

  2. Emergency Disclosure and Accessibility in Practice

  3. NIMS Implementation and Communication Coordination

  4. PIO Role and Joint Information Systems

  5. Media Reality and the Golden Hour

  6. Message Development and Stakeholder-Specific Communication

  7. Media Interview Excellence - The CLARA Method

  8. Social Media as Emergency Infrastructure and Platform Strategy

  9. Misinformation Combat and Social Media Monitoring

  10. Building Community Relationships and Multi-Channel Notification

  11. Serving Diverse Communities and Community Partnerships

  12. Information as Strategic Resource and Rumor Control

  13. Information Verification and Multi-Agency Coordination

  14. Internal Communication Foundation and Team Structure

  15. Communication Chain of Command and Technology Backup Systems

  16. Long-Term Recovery Communication and Community Healing

  17. Demonstrating Learning and Rebuilding Trust

  18. Planning for Performance Excellence and Plan Components

  19. Message Templates, Training Programs, and Legal Integration

  20. The Orchestra Analogy and Integration Framework

  21. Common Challenges and Building Resilience

  22. Implementation Action Planning

Watch a preview of this training.

How to get our trainings for your school?

To access Impact Suite trainings for your school or district, simply click the button below to schedule a demo. Our kind and knowledgeable sales associates will guide you through the process and answer any questions you may have.

Check out our full library of trainings.

Explore our full library of trainings built to keep your school safe and compliant.

What is Impact Suite?

Impact Suite is the only fully-integrated K-12 platform that combines compliance management, student mental wellness, and emergency response into one seamless system, ensuring your school is safe, supported, and always prepared.

A photograph of Carl Peterson, an emeritus student services director, posing for a testimonial he made about how Impact Suite is a game-changer for school safety.
A photograph of Carl Peterson, an emeritus student services director, posing for a testimonial he made about how Impact Suite is a game-changer for school safety.

"Impact Suite is a game-changer for schools—finally, one platform that makes compliance tracking simple, connects our previously siloed systems, and streamlines communication. By cutting through the complexity, Impact Suite lets us focus on what really matters: our students."

Carl Peterson

Emeritus Student Services Director

A photograph of Carl Peterson, an emeritus student services director, posing for a testimonial he made about how Impact Suite is a game-changer for school safety.

"Impact Suite is a game-changer for schools—finally, one platform that makes compliance tracking simple, connects our previously siloed systems, and streamlines communication. By cutting through the complexity, Impact Suite lets us focus on what really matters: our students."

Carl Peterson

Emeritus Student Services Director

success you can see

Helping schools turn chaos into confidence.

From avoiding penalties to creating more trust with parents and staff, our tools are making a real difference. Hear how we have simplified compliance—and why you'll never want to go back to doing it the hard way.

100%

Staff Trained on Protocols

100%

Compliance Reporting

100%

Clarity on Policies

100%

Ability to Meet Deadlines