Data Transition

Educational agencies own their data and should have complete control over it. Impact Suite provides comprehensive export with no restrictions or fees for standard exports.

Requesting a full export

Educational agencies can request a complete export of their data at any time by contacting support@impactsuite.com — no restrictions, and no fee for standard exports.

• What’s included — student records, guardian information, staff/faculty data, concerns and incidents, case-management records, training completions, and policy acknowledgements.
• Formats — JSON (preserves relationships) or CSV.
• Package — a data dictionary, README, relationship mapping, and integrity verification (manifest with record counts and MD5/SHA-256 checksums), delivered via secure SFTP.
• Timeline — standard exports complete within 30 calendar days; expedited options are available.

Scheduled exports

District administrators can also configure recurring exports of concerns, cases, and attendance events (CSV) to their own SFTP server from Settings → Data Export, on a daily, weekly, or monthly cadence.

When a contract ends

A structured 90-day transition applies:

• Day 0 — formal termination notice with the 90-day retention window and export options.
• Days 1–30 — standard access gradually restricted; data export remains available on request; SIS sync deactivated.
• Days 31–90 — full data remains exportable; monthly reminders about upcoming deletion.
• Day 60 — final warning 30 days before deletion.
• Day 91+ — unless continued retention is requested, all data is securely deleted per NIST 800-88 practices, with a certificate of destruction on request.

No data hostage

We never withhold data over payment or contract disputes, never charge for standard exports, and never use proprietary lock-in formats. Standard exports are free.